Terms of Service

This website is operated by HAUSMOTIF.

Throughout the site, the terms “we”, “us” and “our” refer to HAUSMOTIF. HAUSMOTIF offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, cookies, policies and notices stated here. We advise you read through them carefully before using the site. By placing an order with us, you are agreeing to all of the Terms and Conditions mentioned, which may be updated by us from time to time without your notification.

Privacy Policy
We aim to protect your privacy and personal information. Our privacy policy, which specifies how we will use your information, can be read here.

Site Restrictions
Any misuse of this site is deemed a criminal offence. By using this site, you are agreeing to not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm; post malicious content; hack into any aspect of this site; corrupt data. We reserve the right to report any activity that breaches this provision to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any unforeseen circumstances such as the loss or damage caused by a circulated denial-of-service attack, viruses or other technological harmful material that may infect your computer, computer programs or data.

Intellectual Property, Software and Content
The intellectual property rights in this site and its content (this includes design, copy, logos, graphics, software and any other material) remains the property of HAUSMOTIF and is protected by copyright laws. You may not use any content for business related or commercial enterprise purposes. The storage, printing and display of content for personal use are acceptable.

Third party trademarks and images of third party products and services on this site are in no way associated, linked or endorsed by HAUSMOTIF and you should not make assumptions based on the affiliation.

Terms of Sale
You are subject to the following terms and conditions when placing an order on this site. All orders are subject to availability and confirmation of the order price.

We reserve the right to refuse an order, which may result from the following:

The product ordered being unavailable from stock.

Inability to obtain authorisation of payment.

The identification of an error within the product information, including price or promotion.

The identification of an unauthorised bulk order for promotional purposes.

We will not be held responsible for delays in delivery times due to postal delays or unforeseen circumstances. Dispatch times may also vary in correspondence to availability and any guarantees or representation times. For more information, please read our shipping & returns policy.

Our contract - You will receive an acknowledgement email to confirm you have placed an order. This email will only be an acknowledgement and will not constitute as acceptance of your order. A contract between us will be formed as soon as we send you a confirmation email of your goods being dispatched.

Pricing and Availability - Although we try to ensure that all descriptions, details and prices on this site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you and give you the option of reconfirming your order at the correct price or cancelling it. Prices are also subject to change without notice.

Payment - We carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to complete the transaction. Once this has gone through, the goods will be dispatched.

PayPal - We accpet payments through PayPal, any refunds to be made for orders paid for with PayPal will be refunded to your PayPal account.

Product - We always try our utmost in accurately displaying the colours and details of our products on this site. While we do make every effort to ensure all sizes and measurements of item’s are as accurate as possible, the sizes indicated are approximations.

Condition of Items
The site states we sell new and previously used items. We clearly state within the description whether an item is new or used. It is your responsibility to clearly read through the description to make yourself aware of the condition of the item you are buying. We do not acquire our used products directly from the original supplier or manufacturer hence cannot guarantee the origin of all items nor be held accountable for it. We do our utmost in investigating the authenticity of our any collectible or rare classic goods so you can shop in confidence.

We offer returns on any item you are not completely happy with for a refund, within 14 days of receiving them.

We reserve the right to refuse returns if it fails to meet the following criteria:

Any original tags or packaging must be attached and not damaged.

All items must be returned in the same condition as they were received.

All items must be in saleable condition.

Unfortunately, we cannot refund the cost of postage (this includes any original delivery cost or the return postage cost). If you wish to request reimbursement for postage due to an incorrectly advertised, damaged or faulty item just get in touch with us and we will reimburse your postage costs. Please be aware that the maximum amount we can refund you is the standard Royal Mail recorded delivery or My Hermes cost. We also cannot refund the excess cost of parcels returned to us via different couriers or next day delivery. Please note until we receive it back, the item and its safe return is the sole responsibility of you and we are not liable to issue a refund until we are in receipt of the item. For these reasons we recommend returning with a secure recorded service. For more information, please read our shipping & returns here

Gift Vouchers
Gift Voucher orders are final and in no circumstance, refundable. They are valid for 12 months from the date of purchase. Damaged, lost or stolen Gift Vouchers must be reported to us immediately by emailing orders@hausmotif.com

Discount codes

Occasionally we offer discount or code promotions to be redeemed at checkout.
Discount codes are valid from the date received until the date stated on accompanying email / social website - unless stated otherwise in writing.
One discount code per person
Discount codes may not be used in conjunction with any other codes.
By submitting your personal information you agree to receive emails from HAUSMOTIF containing offers and developments that we think may interest you. You will be given the opportunity to unsubscribe at each point of email contact.
Discount codes are non-exchangeable, non-transferable, and not redeemable for cash or other prizes.
Discount codes are only valid only at hausmotif.com.
Discount codes cannot be applied to existing orders.
Discount codes cannot be redeemed against gift vouchers.
HAUSMOTIF prohibits the posting of Discount Codes or Voucher Codes on the internet or any public forum unless stated otherwise in writing.
Users of Discount Codes must be 18 or over.
To redeem your Discount Code you must enter the code prior to completing your payment at hausmotif.com
HAUSMOTIF reserves the right to change these terms and conditions at any time, at its sole discretion and to modify, suspend or cancel any prizes or related promotion at any time.
In the event of any dispute, the decision of HAUSMOTIF is final.
HAUSMOTIF reserves the right to cancel or amend the promotion and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter's control. Any changes to the promotion will be notified to entrants as soon as possible.

We allow linking to our home page, as long as it is done in a fair and legal manner and does not jeopardise our reputation or take advantage of it. You may not imply any association, approval or endorsement on our behalf when none exists.

You agree to indemnify, defend and hold harmless HAUSMOTIF’s, it's officers, employees, agents and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this site or your breach of the Terms and Conditions.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and HAUSMOTIF.